

Instruments Inc. is now offering thermal analysis upgrades for various systems. It is not necessary to discard your out of date instruments due to lack of support or parts. RTI specializes in bringing your out of date instrument up to date with the latest software and interface packages available at a fraction of the cost of replacing the system. For specific instrument requests, email info@rtinstruments.com or call us at 530-666-6700
Effective Jan. 2007, RT Insruments Inc. will be offering, direct from original manufacturer, software upgrades for SSC5200, SSC5300, and all EXSTAR series thermal analyzers. For specific instrument requests, email info@rtinstruments.com or call us at 530-666-6700.
RT Instruments has full service Thermal and Rheological Testing capabilities:
Test Methods by : TMA, DSC, TGA, DTA, DMA, DEA, PDSC, Capillary Rheometer, CS/CR Rheometer
Call for specific test methods and pricing.
A premium support plan designed to provide you with the highest level of response time along with the most comprehensive protection available in the industry.
Standard service support package designed to provide you with the necessary coverage of your instrument needs.
**Please note that all service agreements are only provided for instruments that are in perfect working order prior to the execution of the service agreement. Any damage to the products covered under a service agreement that occurred prior to the execution date of the agreement is not covered by the Contract. The Customer is responsible for any cost associated with bringing the product to working order.
***In the event of a customer’s business closure, any existing contracts, agreements, work orders, etc. are nontransferable.
One preventative maintenance service visit to include labor, total systems check, alignment, lubrication, measuring/verifying all reference voltages in the electronics and power supply systems, and provide routine maintenance, including running of a standard reference material.
One-time basic calibration of instrument. Includes system certification.
Fast and friendly basic service or repair call to fix instrument problems. Includes hourly labor to perform service requested, parts if needed, and additional shipping when required.
Product analyzation to diagnose and determine instrument malfunction. Includes Engineer`s recommendations to control or eliminate problem.
Hardware upgrades for instruments are designed to improve productivity, reliability, and to get older systems operating to more current compliance. Includes replacement of computer control system with upgraded hardware, new interface, and component installation.
RTI can and will assist with the development of specialized procedures such as IQOQ Procedures, GMP Practices, SOP`s, etc.
System training is available for all products sold and should be scheduled with the Engineering Support Team.
Extensive on-hand product line of new and refurbished laboratory instruments is available to satisfy all laboratory environments.
Extensive on-hand inventory at competitively low prices. Inventory includes many manufacturer`s “hard to get” discontinued items.
MAIN OFFICE
RT Instruments, Inc.
1240 Churchhill Downs Ave.
Woodland, CA 95776 USA
Phone: (530) 666-6700
Fax: (530) 662-2875
email: info@rtinstruments.com